Delivery Terms

Our company has an agreement with DHL EXPRESS for Worldwide Delivery.
All our products are being shipped in strong laminated wooden cases with full support material inside to avoid any damage
Our products are sent via insured DHL Express, and for each purchase, a DHL tracking number is provided.
As soon as the product arrives, you can open and check it while the cargo officer is waiting. Do not accept the product if it is broken or damaged. Take a statement down telling that the product is damaged/broken and return the product and please inform us

Inspecting your Merchandise
Upon receiving your order from delivery company it is advisable to meticulously inspect and document its contents. Before signing the delivery note, carefully examine the products to confirm that all items have been delivered and are in satisfactory condition, free from transportation-related damage.

Your signature on the delivery note signifies approval of the products' condition.

In the event that you receive an incorrect, damaged, or defective product, it is imperative to clearly and precisely note your reservations on the delivery note. Failure to report any damages during transportation on the delivery note may lead to MEG Custom Marble By Ziynet A. LLC rejecting subsequent claims or requests for refunds. This thorough inspection process ensures that any issues are promptly addressed and resolved. If any concerns arise, please report them within 24 hours by emailing albayrakziynet@gmail.com