WARRANTY

OUR LIMITED WARRANTY

 

MEG Custom Marble By Ziynet A. LLC  believes in the beauty of crafting stone products that will last in your home for generations to come. Every piece started with a vision and a sketch, and we are delighted to see a dream come to life every time we craft a marble piece. We carefully inspect each item prior to shipment and request your inspection upon delivery.

MEG Custom Marble By Ziynet A. LLC  provides a warranty for one year starting from the delivery date. If a product is found to have a manufacturing defect that isn't caused by regular use or inherent qualities of the material, MEG Custom Marble By Ziynet A. LLC  will either repair or replace the part(s), as decided by us, within this warranty period. This warranty is exclusive to the original buyer and becomes active from the date of delivery.

  1. CLAIM PROCEDURE

Any claims will have to be emailed to albayrakziynet@gmail.com attached with a brief description of the defect, Photo(s) of the Defect and Sales Invoice.

  1. LIMITATIONS AND EXCEPTIONS
  1. This limited warranty does not apply if your MEG Custom Marble By Ziynet A. LLC furniture is damaged by using chemical detergents, abrasives, or other harsh cleaning agents.
  2. This limited warranty does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents: including (but not limited to) burns, cuts, scratches, scuffs, watermarks.
  3. This limited warranty does not cover any natural variations or inconsistencies in colour (shades), pattern (veins), fine crack lines (fissures), holes and other natural imperfections inherent to marble/travertine.  These characteristics are not to be considered defects.
  4. Normal variations can occur from piece to piece. This warranty does not cover such differences. Nor are variations from website illustrations covered.
  5. This limited warranty does not apply if the product is used outdoors or treated with protective coatings on the finish. Any such chemical treatments or protective coatings voids all warranties of MEG Custom Marble By ZiynetA. LLC
  6. Any product modification by consumer or other parties not authorised by  will MEG Custom Marble By Ziynet A. LLC  void this limited warranty.
  7. Any item repaired or replaced under this Limited Warranty will be covered by the Limited Warranty for the remainder of the original warranty period only.

This warranty includes coverage for manufacturing defects found during the warranty period, encompassing the expenses for materials, replacement parts, labor, and transport fees.

For manufacturing defects identified after the warranty period, the costs for materials and replacement parts, along with all labor fees and any transportation charges, will be the responsibility of the Purchaser.